How To Do About The Undelivered Items?

We aim to deliver all of our orders of Stone Pillows and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered Stones Pillows which are reported to us later than 30 days after the date on which the order was taken by us.
Pls note: If you select the Register Airmail delivery method for the Stone Pillows and the physical address is in backvelder or some remote places, it often needs 30 working days, so you can contact our customer service to help you with the delivery method.