What Will Happen If The Order Not Signed By The Customer?
We will track all the orders online, and we hope our customers can track their Stone Pillows online by themselves to ensure the order...
About Delivery, FAQ
About Delivery
About Delivery, FAQ
How To Track My Order?
Buyer will get shipping notification as soon as Stone Pillows send out. Tracking number and tracking method will be notified. Just follow our instruction...
About Delivery, FAQ
Is Shipping Included In The Prices?
The name of Stone Pillows include ‘free shipping’, so you will not need to pay for shipping cost. Free available for every country.
About Delivery, FAQ
What to Do If Delivery Service Delays?
If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.) please add at least 2...
About Delivery, FAQ
How To Do About The Undelivered Items?
We aim to deliver all of our orders of Stone Pillows and keep failed deliveries to a minimum. If we do fail to deliver...
About Delivery, FAQ
What Should I Do If My Order Doesn’t Arrive?
Should your order of Stone Pillows be marked as available for immediate despatch and it fails to reach you within the Stones Pillows quoted above,...
About Delivery, FAQ
Can You Ship To “My Country”?
Yeah, no problem, we can ship the Stone Pillows to your country. We can ship single Stone Pillow samples or large orders to *WORLDWIDE*. Please...
About Delivery, FAQ
What Will Happen If No One Is In When My Parcel Is Delivered?
This will depend on which carrier is selected to deliver your Stone Pillows. Any express will leave your Stones Pillows in a Leave Safe...
About Delivery, FAQ
Why Can’t I Choose My Desired Courier?
Due to difference circumstances in different countries at different time, we have to use our discretion in choosing our courier. All we need...
