We will track all the orders online, and we hope our customers can track their Stone Pillows online by themselves to ensure the order can be signed by the customers timely. If we found the Stone Pillows not signed by the customers, we will email or call our customers. If they don’t reply the email or answer the call, and the order of Stones Pillows not signed more than five times, lead to the parcel return, the customers will pay the shipping fee again for the second delivery.
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