- Orders of Stone Pillows canceled before processing will be eligible for a full refund.
– Orders of Stone Pillows canceled within 1-3 days after processing will be eligible for a partial refund of 50% product purchase price and full shipping cost.
– Orders of Stones Pillows canceled after 3 days of processing and before delivery will be eligible for a full shipping cost refund. Product purchase price will not be eligible for refund.
– Once your order of Stone Pillow has been shipped, it can no longer be cancelled.
*When you receive an email from us titled “Order Processing Notification, your payment for the Stone Pillows has been confirmed and your order is processing.